Privacy Policy
mardunexa respects your privacy and is committed to protecting personal information you provide. This policy explains what information we collect, how we use it, legal bases for processing, your rights, and how we protect your data under Canadian privacy legislation.
Information We Collect
We collect various types of information when you interact with our services:
- Personal identification information including name, address, email address, phone number, and date of birth provided when you contact us or engage our services.
- Financial information you provide during consultations including income details, asset information, obligations, and financial objectives necessary for providing planning services.
- Technical information automatically collected when you visit our website including IP address, browser type, device information, pages visited, and access times for security and analytics purposes.
- Communication records including emails, messages, and notes from consultations maintained to provide quality service, maintain accurate records, and ensure continuity of advice.
How We Use Information
We use collected information for the following purposes:
- Providing financial planning consultations and services you request including analysis, recommendations, and ongoing support tailored to your circumstances and objectives.
- Communicating with you about your inquiries, appointments, service updates, and responding to questions or concerns you raise regarding our services or your planning.
- Improving our services through analysis of how clients use our website and services, identifying areas for enhancement, and developing better tools and resources for clients.
- Complying with legal obligations including maintaining required records, reporting obligations, and responding to lawful requests from regulatory authorities or law enforcement.
Legal Basis for Processing
We process personal information based on the following legal grounds:
Processing is necessary to fulfill contractual obligations when you engage our services. We also process information based on legitimate interests in operating our business, improving services, and protecting against fraud. Where required, we obtain explicit consent before processing sensitive information. We comply with applicable Canadian privacy legislation.
Information Sharing
We share information only in limited circumstances:
- Service providers who assist with business operations including technology providers, professional advisors, and administrative support. These parties are contractually obligated to protect information and use it only for specified purposes.
- Regulatory authorities when legally required to comply with applicable laws, regulations, legal processes, or governmental requests.
- Professional advisors including lawyers, accountants, and auditors who require access to information to provide professional services to us. These parties are bound by professional confidentiality obligations.
Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, encrypted communications, access controls, and regular security assessments. However, no internet transmission or electronic storage is completely secure. While we strive to protect information, we cannot guarantee absolute security.
Your Rights
Under Canadian privacy legislation, you have the following rights:
- Access your personal information we hold and receive copies of that information. You may request details about how we use and share your information.
- Correct inaccurate or incomplete personal information. We will update records upon verification of corrections you request.
- Request deletion of your personal information subject to legal and regulatory retention requirements. Some information must be maintained for specific periods.
- Withdraw consent where processing is based on consent. This does not affect the lawfulness of processing before withdrawal or processing based on other legal grounds.
Cookies
Our website uses cookies and similar technologies. These technologies help provide functionality, analyze usage, and improve user experience. You can control cookie preferences through browser settings.
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Contact
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us using the details below.
Email Address: content@mardunexa.world
Phone: +1-902-244-5752
Address: 51 Wolseley Street, Toronto, ON M5T 1A4 Canada
Changes to Privacy Policy
We may update this privacy policy periodically to reflect changes in practices, technology, legal requirements, or other factors. Changes become effective when posted to the website. We encourage you to review this policy periodically.
Last Updated Date: This privacy policy was last updated September 22, 2025